Even though digital communication makes many things possible today, there are situations in which face-to-face interaction on site is crucial. Client meetings, discussions with partners, and firsthand insight into the respective markets foster an understanding that cannot always be conveyed through video calls or emails.

That is why direct contact with customers and partners is an important part of the Kern Group’s collaboration. In 2026, Takachiho Koheki Co., Ltd. is the Kern Group’s most successful partner for the kernMail business unit and thus makes a significant contribution to sales of Kern inserting machines.

Together with their partner Takachiho Koheki Co., Ltd., Stefan Wüthrich, CEO of the Kern Group, and Daniel Wenger, Head of the kernMail Business Unit, visited various customers in Osaka and Tokyo.
These exchanges provide valuable insights into different markets and reveal the local requirements and needs. At the same time, they offer the opportunity to share experiences, discuss solutions together, and further develop the partnership.